Before we begin
A few good questions.
Clear answers.
About the website, the workflow and the way we work together.
Can I start with just a website?
Yes. The Presence package focuses on a premium website. We can discuss a connected WhatsApp booking experience if and when it fits your business.
Can you redesign my existing website?
Yes. We review your current website, your offer and the customer journey, then agree what should be kept, improved or rebuilt.
What does the WhatsApp system handle?
Depending on the agreed scope, it can help with common questions, customer intake, booking requests, reminders, rescheduling and staff alerts. Exceptions and sensitive requests follow defined human-handoff rules.
Will AI replace my team?
The system supports routine intake and routing. Your team remains involved for approvals, exceptions and decisions that need human judgment.
How much does a project cost?
We provide a custom quote after discovery. Website scope, integrations, workflow complexity, message volume and ongoing support all affect the final proposal.
Do you guarantee WhatsApp approval or results?
No. Approval, account status, templates and message delivery depend on the platform and the setup. Business results also depend on your process and how the system is used. Read our Messaging Policy for the service boundaries.
Can this support a clinic or office?
We can discuss administrative questions, appointment intake, routing and reminders. Diagnosis, emergency handling or sensitive data use require a separately reviewed scope and appropriate safeguards.
What happens after launch?
We agree the support arrangement as part of the proposal. The Operate option covers ongoing website and automation maintenance, response improvements and workflow development.
Ready to connect your business?
Tell us what you need. We will define the scope and the next step together.